Product and Materials
Stepwell socks are made with performance-focused materials designed for moisture-wicking, breathability, and durability, built to keep your feet dry and comfortable through long runs, hikes, and everyday activity.
Yes. Stepwell socks are built with active movement in mind, including reinforced areas for durability, cushioning where you need it most, and breathable construction to handle long hikes, varied terrain, and extended wear.
The snug, supportive fit combined with moisture-wicking material is designed to reduce friction and keep feet dry, both of which help minimize blister risk during high-movement activities like running and hiking.
Machine wash cold and tumble dry low, or lay flat to dry, to preserve the elasticity and performance materials over time. Avoid fabric softener, as it can reduce moisture-wicking performance.
Sizing
Stepwell socks are designed with graduated compression for a snug, supportive fit. To find your best size, check out our What's My Size guide, it breaks sizing down so you can find the right fit before your next run, hike, or long day on your feet.
Yes, our socks are built for a snug, compression fit rather than a loose, relaxed one. If you're between sizes or prefer a slightly looser feel, we recommend sizing up. For maximum compression and support, size down.
Grab a soft (fabric) tape measure and your US shoe size, sit in a chair with your foot flat on the floor and your leg at a 90° angle, then check our What's My Size guide for the full step-by-step. It only takes about 2 minutes, and we offer both Standard and Plus Size charts so you can find your exact fit.
Orders & Shipping
Standard shipping typically takes 3–5 business days from the date your order ships. Expedited 2-day and overnight options are available at checkout for an additional fee. You'll receive a shipping confirmation email with your tracking number as soon as your package leaves our warehouse. Weekend and holiday orders are processed the next business day.
Yes free standard shipping on all orders over $50 The discount is applied automatically at checkout, no promo code needed. For orders under $50, a flat-rate shipping fee applies at checkout. Free shipping applies to US domestic orders only.
All Stepwell orders ship from our fulfillment center in the United States. We currently ship to all 50 US states including Alaska and Hawaii. International shipping is not yet available but is coming sign up for our email list to be the first to know when it launches.
You'll receive a shipping confirmation email with a tracking link within 1–2 business days of placing your order. You can also visit our Order Tracking page, enter your order number (e.g. SW-10042) and email address to get your real-time delivery status at any time. If you haven't received a tracking email after 2 business days, check your spam folder or contact us.
+We process orders quickly, so please contact us within 1 hour of placing your order if you need to make any changes including updating your shipping address, swapping a color or size, or cancelling entirely. Once your order has been picked, packed, and handed to the carrier, we're unable to make changes. In that case, you can initiate a return or exchange once the order is delivered.
Returns & Exchanges
We stand behind the quality of every pair of socks we make. We accept returns within 30 days of the delivery date, provided the item isunused, unworn, and in its original packaging with all tags attached. To initiate a return, email us at scott@enduringbrands.co with your order number and reason for return. We will provide return instructions and a prepaid return label. Please note that original shipping charges are non-refundable.
Once we receive and inspect your returned item, we will process your refund to the original payment method within 5–7 business days. You'll receive an email confirmation once issued. Depending on your bank or card provider, it may take an additional 3–7 business days to appear on your statement. Original shipping charges are non-refundable.
We're sorry that's entirely on us and we'll make it right immediately. Please email a photo of the issue to use our contact form and include your order number. We'll send a replacement pair atno costand you won't need to return the original. We aim to respond within 24 hours on weekdays.
For orders placed using Buy with Prime, the Amazon Prime returns policy applies. These orders are eligible for free returns through the Buy with Prime experience. To start a return on a Buy with Prime order, view your order status from the link in your original order confirmation email. You will receive a full refund as long as the item is returned within the return window and is in resellable condition. Buy with Prime orders are also covered by the Amazon Pay A-to-z Guaranteefor eligible purchases. For any questions, email scott@enduringbrands.co.
Product & Materials
Sstepwell are made from a premium blend of 62% Bamboo Viscose, 28% Nylon, and 10% Spandex. The Bamboo Viscose provides the softness and breathability; the Nylon adds durability and structure to hold the sock's shape wash after wash; and the Spandex delivers the stretch and graduated compression that keeps the sock snug and supportive all day long.
The current Stepwell Summer 2025 collection includes 6 bold colorways: Bold Blue (#4d61f4), Solar Yellow (#fdef4c), Ultraviolet (#cb89ff), Sky Blue (#d0edfa), Deep Forest (#0b3e27), and Midnight (#2a323f). New color drops launch every season — sign up for our email list to get first access before they go live to the public.
With proper care, most Stepwell customers find their socks hold their shape, compression, and color vibrancy for 6–12 months of regular daily wear. The key factors are: washing cold on a gentle cycle, air drying or tumble drying on low, avoiding bleach, and not putting them in a hot dryer. Rotating between 2–3 pairs also significantly extends the life of each individual pair by reducing daily wear and tear.
Stepwell socks feature a flat, low-profile toe seamthat sits along the top of the toe rather than across the toe box, minimizing friction and irritation during long wear. Most customers find them comfortable even in snug-fitting shoes. If you're particularly sensitive to toe seams, we'd recommend trying the S or M size first so the toe box fits close without bunching.
Washing & Care
Machine wash cold on the gentle or delicate cycle using a mild detergent. Avoid bleach or fabric softener bleach damages the Bamboo Viscose fibers and softener can reduce moisture-wicking performance over time. Tumble dry on low heat or lay flat to air dry. Do not iron. For best results, wash your socks inside-out this protects the outer surface and helps your chosen colorway stay bold and vibrant for much longer.
Stepwell socks are dyed using colorfast processes specifically designed to hold up through regular washing. With proper care cold water, gentle cycle, inside-out, no bleach the colors remain vibrant for 6+ months of regular wear. The biggest enemies of color vibrancy are hot water, high dryer heat, and bleach-based detergents. Avoid those three and your socks will look bold for a long time.
We recommend low heat only. High heat in the dryer breaks down the Spandex fibers over time, which reduces the stretch and compression effectiveness of the sock. It can also cause shrinkage and weaken. Air drying is always the best option for maximum sock longevity, but low-heat tumble drying is perfectly fine if you're in a hurry.
We recommend washing your Stepwell socks after every wear. The Bamboo Viscose naturally resists odor, but for hygiene and to maintain the compression performance of the fabric, daily washing is best. Because they're machine washable and dry quickly, building them into your regular laundry routine is easy. Having 2–3 pairs in rotation means you always have a fresh pair ready.
