Privacy Policy

Stepwell is committed to protecting the privacy of our customers. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from https://www.stepwellsocks.com (the “Site”).

Information We Collect

When you visit our Site or place an order, we may collect the following information:

  • Name, email address, billing and shipping address, and phone number
  • Payment information, processed securely by our payment providers
  • Order history and purchase details
  • Device and browser information, IP address, and browsing activity on our Site

How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Communicate with you about your order or customer service inquiries
  • Improve our products and shopping experience
  • Send promotional communications where permitted, with the option to unsubscribe
  • Comply with applicable legal obligations

Amazon MCF and Buy with Prime

Stepwell may use Amazon Multi-Channel Fulfillment (MCF) and Buy with Prime for eligible orders.

When these services are used, necessary order, payment, and shipping information may be shared with Amazon to process and fulfill the order. Amazon handles this information according to its own privacy policies.

Sharing Your Information

We may share information with service providers necessary to operate our store, including:

  • Amazon, for eligible order fulfillment and Buy with Prime services
  • Shopify, our e-commerce platform provider
  • Payment processors, for secure transaction processing
  • Shipping carriers and fulfillment providers
  • Legal authorities when required by applicable law

Your Rights

Depending on your location, you may have rights regarding your personal information, including requesting access, correction, or deletion.

To submit a privacy-related request, contact us at:

scott@enduringbrands.co

Cookies

Our Site uses cookies and similar technologies to support website functionality, improve the shopping experience, and analyze site traffic.

You may adjust your browser settings to manage cookies, although some features of the Site may not function properly if cookies are disabled.

Contact Us

For privacy-related questions or requests, please contact:

Stepwell
Email: scott@enduringbrands.co
Website: https://www.stepwellsocks.com